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DEAP

Terms of Service

Last updated: July 2025


1. Acceptance of Terms

By registering for and using the Deap solar generator rental service, you agree to comply with and be bound by these Terms of Service. You must be successfully KYC verified to book a unit.

2. Eligibility

You must be a registered student, staff member, or an affiliated business on campus. You must be at least 18 years of age or have verifiable guardian consent. Additionally, you must complete our KYC verification process successfully before using the service.

3. Booking and Payment

Bookings are confirmed only after successful payment processing via Paystack. All prices are in Nigerian Naira (₦). Current session pricing:

  • Night session: ₦1,500 (5:00 PM – 8:00 AM)
  • Full day session: ₦2,500 (1:00 PM – 12:00 PM next day)

Payment is strictly non-refundable once the generator unit has been collected.

4. Collection and Return

Users must physically collect the unit at the specified campus pickup point, presenting a valid student or staff ID along with the booking reference.

The unit must be returned to the pickup point by the stated deadline. Late returns will incur penalty charges calculated at ₦500 per hour after the deadline.

If a unit is returned damaged or is lost, the user will be charged the full replacement cost.

5. Acceptable Use

Our units are intended for personal or academic use only and must not be resold, rented out, or sublet to third parties. Do not tamper with, modify, or attempt to repair the unit under any circumstances.

Ensure the unit is kept away from water and extreme heat. Do not overload the unit beyond its rated capacity of 1.5 KVA.

6. Account and KYC

All KYC documents submitted must be genuine. The submission of forged or false documents is grounds for immediate account suspension and may be reported to campus authorities.

Guarantor information must be accurate, and the guarantor must be reachable. Your Deap account is non-transferable.

7. Cancellations and Refunds

Cancellations made before the unit is collected are eligible for a full refund within 3-5 business days. Cancellations made after collection are non-refundable.

Deap reserves the right to cancel any booking and issue a full refund in cases of unexpected unit unavailability or technical issues.

8. Limitation of Liability

Deap is not liable for any data loss, damage to connected devices, or loss of earnings resulting from the use of our generator units.

In any event, our maximum liability is limited strictly to the amount paid for the specific booking in question.

9. Changes to Terms

We may update or modify these terms at any time. Continued use of the Deap service after any such changes constitutes your acceptance of the new terms.

10. Contact

If you have any questions about these Terms of Service, please contact us at support@donjedenergy.com.ng.